We want you to be as delighted with our products as we are! In the event that you are not completely satisfied with your purchase, you are welcome to return or exchange it within 30 days of purchase for a full refund or store credit.
Online returns are accepted, and to initiate an online return or exchange, simply send an email to email@example.com. Please note that items marked as "final sale" on our product page are not eligible for return or exchange.
For domestic returns requesting a refund, a return shipping fee of $8 will be applicable, which will be deducted from your refund. However, this return shipping fee is waived for returns requesting store credit or exchanges.
If the item was received as a gift, the recipient can proceed with the return by providing either the order number (beginning with an IGLOO), the shipping zip code, the email address of the purchaser, or the phone number associated with the order.
Our gift returns portal can be accessed here to facilitate the return process.